💳 Refund & Payment Policy — The Brand Clinic

Payment Terms
All packages and consultations must be paid in full before the start of any work. For larger projects, a 50% non-refundable deposit may be accepted at booking, with the remaining 50% due before final delivery.

Refund Policy
Due to the nature of creative and consulting services, all payments are final and non-refundable once work has begun. Each package includes a set number of revisions to ensure your satisfaction.

Refunds are not available for:

Completed strategy sessions or consultations.

Delivered designs, templates, or digital products.

Missed appointments (without 24-hour prior notice).

Rescheduling Policy
If you need to reschedule your consultation, please notify us at least 24 hours in advance. Failure to do so will result in forfeiting your session.

Project Termination
If a project is terminated by the client after commencement, any completed work up to that point will be billed, and the remaining amount will not be refunded.

Revisions
Packages include 1–2 revisions (as stated per package). Additional revisions beyond this will incur an hourly rate.

Delivery
All digital deliverables (strategy reports, templates, etc.) will be shared electronically via email or designated platforms after full payment is received.

1:1 Brand Consultation

45 minutes

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